Billing FAQ

Common Billing Questions

Q. What time period does my monthly bill cover?

A. Monthly bills cover from the 1st to the last day of the month. Bills are sent out 15 days in advance.

Q. When is my bill mailed?

A. Your bill is sent out the 15th of every month, or the next closest business day in event of weekends or holidays.

Q. When is my bill due?

A. All payments are due the first of every month. Late fees are applied if we do not receive payment by the 12th.

Q. What forms of payment does Summit Digital accept?

A. You may pay through the mail by check or money order, or you may choose to pay with a Visa or Mastercard over the phone. You may also choose to sign up for auto-pay by selecting this link. *Please note the forms are different for Bank Auto-Pay and Credit Card Auto-Pay.*

Q. Who can I contact with questions about my bill?

A. You may reach our billing department by dialing 1-888-600-5040 ext. 8001 or selecting Option 3.